Voip Unified Communications

Unified Communications

Beyond mere business phone systems

If you’re spending too much time on problem-solving and end-user implementation, it might be time for a new phone system with improved ROI and more responsive customer service. ShoreTel’s unified communication solution offers both by freeing you to focus on activities that increase your productivity and profit’s.

Not sure how to get started? Simple, lets us perform a VoIP readiness assessment for free and let you know what your options are.

Is your current phone system:
  • Simple - Can you maintain it from any Internet connection?
  • Scalable - Will it grow with you?
  • Flexible - Does it offer IM, mobility, video and collaboration?
  • Always On - Does it have 99.999% availability?
  • Respected - Can independent surveys, industry awards and customer feedback confirm a satisfying experience?
  • Intuitive - Can it provide user support at the push of a button?
  • Strategic - Does it free your IT staff to focus on critical business goals?
Does Your Phone System Do This?
  • Send voicemails to email
  • Provide push-button user support
  • Connect you with your team, wherever they are
If you’re tired of managing your own phone system, it might be time to consider a unified communication solution.

Of the ShoreTel system

No risk no commitment demonstration of the ShoreTel phone system at your office or ours!

Find the Right Phone System Fast

From selecting the system That’s right for you to justifying the capital investment needed to make it happen, it’s enough to make you want to go back to tin cans and string. These resources make it easier to find the system That’s right for you. Top 10 Reasons why Now’s the time to go ShoreTel

Shoretel Mobility
See a Better Way
Download Modern Communication Modes eBook FREE

Choose the Best Solution
Read the Unified Communications Buyers Guide

Compare the Costs
Look at 7 Phone System Providers and Pick the One That’s Right for You

FREE Educational Guides

Download our Free Guide:
“ The 7 Most Common And Costly Mistakes Companies Make
When Choosing A New Business Phone System… And How To Avoid Them ”
*100% FREE Download

The Ultimate Unified Communications Buyers Guide:
“The Top Ten Must Have Requirements for a VoIP UC System”

*100% FREE Download

On-Site Demo

Get hands-on access to our complete line of ShoreTel phones, desktop and system management software and see for yourself why ShoreTel consistently rates the highest in performance and value when compared to all major brands.

Request an On-Site Demo

Business VoIP anyone can use

ShoreTels UC solution leverages the power of VoIP telephony to bring multimedia communications, enterprise applications, and personal information into one seamless and integrated environment. With minimal training, end users master ShoreTel Communicators built-in tools; at the touch of a button, a simple phone call becomes a multimedia collaboration session.

Open Integration

ShoreTel also delivers pre-built connectors to leading applications, including Salesforce.com and MicroSoft Dynamics CRM.

99% Availability

99.999% availability for 100% peace of mind.

The business VoIP phone system’s distributed architecture and applications, and it’s N+1 redundancy help provide five-nines availability for mission-critical business continuity. The switch-based hardware platform helps ensure that in the event of a WAN failure, the phone system continues to place and receive calls on the Public Switched Telephone Network (PSTN).

Lowest TCO in the Industry

The lowest TCO in the industry.

A total cost of ownership(TCO) analysis tool can show you why ShoreTel offers the lowest for TCO in the industry. Many customers report a return of investment within a year. Over the long term, the unified communications tools of a ShoreTel business VoIP telephone system reduce costs company-wide by streamlining business processes, putting critical information in reach, and eliminating both missed calls and the need for expensive third-party conference services.
Lowest TCO Guarantee Program
The ShoreTel TCO Tool, insight into unanticipated costs.

Customer Testimonials

ShoreTel is now among the Top Three U.S. IP Telephony companies and validates what we have been hearing from customers over and over again that ShoreTel is the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC).
We have more than 170 customer success stories and video testimonials on our customer success page. In it’s market share summary report for the second quarter of 2011, independant researches found that ShoreTel is the fastest-growing player in the U.S. and worldwide Internet protocol (IP) telephony markets in terms of year-over-year revenue growth.

BDO Canada | First Security Bank | Flynn Canada | Buffalo Sabres | City of Oakland | City of Camarillo | City of Sioux Falls | San Francisco Giants | United States Army Corps of Engineers | Uptime Technologies | Cascade Valley Hospital


Virtualized Deployments.

ShoreTel applications, such as unified messaging or system administration, can be installed on physical and/or virtual servers residing in a data center or on premise. Centralized or distributed, ShoreTel customers can leverage the deployment model that best suit’s their specific IT environment.

Business Process Integrations

Today’s organizations increasingly rely on best-of-breed business process solutions to remain competitive and to ensure efficient operations. ShoreTel’s support of open standards offers customers the flexibility to integrate leading applications with their business communications systems.

  • Salesforce.com From within a single application, Salesforce.com users can handle their business communications, and benefit from ShoreTel’s robust feature set. Learn more, Call Center Adapter Video

  • Microsoft Dynamics CRM Seamlessly integrates Microsoft Dynamics CRM with the ShoreTel business communications system for access to customer records during every call. Learn more, ShoreTel Microsoft Dynamics CRM Integration Specs

  • Microsoft UC Integration Solutions include controlling ShoreTel phones and seeing telephony presence via the Microsoft Lync 2010 or Office Communicator (MOC) client and exchanging IM and presence information between ShoreTel Communicator and Lync or MOC users. Learn more, ShoreTel Integration with Microsoft UC

  • Universal CRM Connector By insulating the user from having to perform the phone system side of programming, this desktop helperspeeds the development of proprietary screen pop applications. Learn more,

  • NetSuite CRM Combining two leading products into a single interface for enhanced productivity, shorter response times, and greater flexibility. Learn more, ShoreTel NetSuite Integration

  • Cost Recovery Integration Integrates ShoreTel with legal and professional services accounting software for accurate call tracking and billing. Learn more, ShoreTel Cost Recovery Integration

  • Web Dialer Highlights and creates clickable links to phone numbers found on any Microsoft Internet Explorer and Mozilla Firefox Web page. Learn more, ShoreTel Web Dialer

  • ShoreTel Test Drive ShoreTel Architecture Overview

    Why is ShoreTel so brilliantly simple? Discover why and how ShoreTel’s distributed architecture for IP telephony eliminates complexity through reliability, ease-of-management, and ease-of-use.

    Communicator and IP Phones Self-Paced Training

    Using ShoreTel Conferencing

    Using Mobility Self-Paced Training

    Not sure how to get started? Simple, lets us perform a VoIP readiness assessment for free & let you know what your options are.